Frequently Asked
Questions

Does Vanguard Pest Control offer any guarantees on their service?

Yes. Vanguard’s Pest Protection Program guarantees your satisfaction between your regular scheduled service calls. If you need additional service between your regular scheduled services, Vanguard will return and retreat your home at no additional charge. If, after repeated attempts, we’re unable to solve your pest problem we will refund your most recent payment.

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Do you really have to come out every quarter? Can’t you just come out a couple times a year?

Bugs are stubborn and persistent. They’re constantly looking for new ways into your home. Getting rid of pests requires a regular service. A regular service is also necessary to break the pest development cycle. Insect eggs are often resistant to the materials we use to control pests. So a “one-time” service will only control the adult population. Soon after, the eggs will hatch and you’ll be back at square one. A regular service agreement will provide you with year-round protection from unwanted pests.

A regular service is also necessary due to the relatively short residual of the products available to professionals. Vanguard Pest Control only uses products that have been registered with the Environmental Protection Agency. These products “break down” and lose their effectiveness after a short time (usually 60 to 90 days.) Therefore having regular quarterly service is the only way we can provide a guarantee. Every quarter (once a season) we will come back and renew the barrier around your home. By doing this, we’ll protect your home and family from the annoying pests that are constantly trying to get inside.

Getting rid of pests is similar to weeding a garden—without regular maintenance the problem will keep returning.

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Do I have to sign up for an entire year of pest control service?

Yes. The majority of our customers keep our service longer than just one year. Ongoing pest control requires ongoing treatment. Our #1 goal is to keep you satisfied and rid you of pests. We’ve found that the best way to provide you with the quality of service you deserve is to service your home year-round on a quarterly basis (every 3 months.) We will invest a significant amount of time and money to satisfy you and keep your home pest free. In return we simply ask that you allow us to service your home for at least 12 months. Once you see the quality and effectiveness of our service we are confident you will want to stay with us for many years to come.

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If I use your service I’ll never see another bug in my house again, right?

No. Vanguard Pest Control provides the best pest-control service available and we strive to provide you with a pest-free environment. But pests can enter your home in numerous ways including luggage, grocery bags, on pets, on clothes, through the air, etc. Pests are constantly looking for ways into your home and sometimes they may “sneak” in. Our quarterly service provides such a high level of protection that we guarantee to control the pest population to your level of satisfaction. If you ever need additional service between your regular visits we will gladly return and service your home free of charge until you are satisfied!

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Do I have to have the inside of my home treated each service or can you just service the exterior?

We will customize our service to fit your wants and needs. Many of our customers prefer that we only treat the exterior of their home each service. Some customers want both interior and exterior done each service. Once we have your interior pests under control a quarterly exterior service should be sufficient to keep the bugs out. If interior service is ever needed we will happily provide that for you at no additional cost.

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What do you do about wasp nests on my home?

Vanguard Pest Control will remove those unsightly nests each visit! We have extension poles that will reach most 2-story eaves. We are also equipped to remove ground-nesting yellow-jacket nests too.

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Can you do anything about the spider webs on my home?

Yes. Each visit, Vanguard will sweep the webs from your eaves and overhangs. After a few regular visits, you will notice a large decrease in the amount of webbing around the home.

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Do you treat for mice and rats?

Yes. The best method for treating rodent problems is exclusion. Mice can fit into a hole the size of a dime and rats can fit into a hole the size of a quarter. Caulking and steel wool are great tools for sealing holes and cracks. After you have sealed any entry points we can implement a variety of products that will eliminate rodents. We commonly use snap traps, glue boards, and rodent baiting programs.

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Can you get rid of my flies and mosquitoes?

No. If these pests come in contact with our product they will die. However because they can fly in from your neighbor’s property they are difficult to control. The best method for controlling mosquitoes is to remove all standing water from around your home. To reduce flies, pickup lawn clippings and pet droppings. Also keep a lid on your trash can and make sure it is emptied frequently.

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What if I refer my neighbor?

We always appreciate referrals and will reward you with half off your next regular service.

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